Legal Information
LEGAL INFORMATION
- NAME
- H.P.FRANCE S.A.
- PRESIDENT AND CEO
- Sawada Hiroyuki
- HEAD OFFICE
- 〒107-0062 5-7-17 Minami-Aoyama Minato-Ku Tokyo, JAPAN
- WEBSITE
- http://store.wutberlin.com/
- NECESSARY COSTS EXCEPT THE PRODUCTS
- TAX: TAX FREE
SHIPPING FEE: depends on your country and the purchase price.
COD FEE: (Shipping inside of Japan only).
For more information, please click here. - METHOD OF PAYMENT
- Payment via Credit Card and COD (Shipping inside of Japan only).
You can not choose COD when your purchase is over 300,000JPY (including TAX).
For more information, please click here. - SHIPPING INFORMATION
- International shipping: DHL.
Domestic shipping: YAMATO TRANSPORT
For more information, please click here. - DELIVERY DATE
- Product of your purchase will be sent within 2 days after your order (Except on holiday).
- RETURNING
- Unless it is a defective product, we cannot accept customer cancellations or exchanges of orders.
If you would like to return or exchange a product, please contact us within 7 days after the arrival of the product.
For more information, please click here. - EXCHANGING PRODUCTS
- We can only accept exchanges for the same items in different color or size. Please note that we cannot accept any request for returns or exchanges of products after 8 days of the arrival of the product.
For more information, please click here. - CONTACT
- TEL: +81 (0)3 3350 5027
MAIL: wut_berlin@hpgrp.com
Monday to Sunday: 11:00 ~ 21:00 (TOKYO)
Holiday: New year